May 2025 - August 2025
May 2025 - August 2025
Role: UX Designer, Lenovo Experience Group
Role: UX Designer, Lenovo Experience Group
Team: Elizabeth Novelli, Owen Hudock, Steven Vasil
Team: Elizabeth Novelli, Owen Hudock, Steven Vasil
We focused our audience on the modern hybrid office worker and considered IT admins who maintain their environments, ensuring value for both end users and backend operations.
We focused our audience on the modern hybrid office worker and considered IT admins who maintain their environments, ensuring value for both end users and backend operations.
Our Process
Our Process
Our Process
Our Process
We utilized the Double Diamond framework to guide our process from discovery to delivery,
We utilized the Double Diamond framework to guide our process from discovery to delivery,
Discover
Discover
Conducted internal and external research across Lenovo archives, CED 2025 tech reveals, and in-person demos of ThinkReality and Meta Quest wearables to identify trends in collaboration and device ecosystems
Define
Define
Synthesized findings from three opportunity spaces - Device Collaboration, Education and Gaming - then narrowed to the Smart Office Ecosystem using methods such as “4 Lenses” and “Mild vs Wild”
Develop
Develop
Explored concepts through task analysis, ecosystem mapping, and “How Might We” sessions. Tested early ideas (smart badge, meeting display, AI assistant) through workshops and a 67-participant Dscout survey
Deliver
Deliver
Designed high-fidelity prototypes of the Ecosystem Hub App, Smart Badge and Room Concierge using Lenovo Cake UI and Bento-styled widgets. Validated through user testing and refined for clarity and accessibility.
Understanding the Problem
Understanding the Problem
Understanding the Problem
Understanding the Problem
Our early research revealed that users want continuity across devices and smoother collaboration in hybrid work. Workshops and surveys highlighter three main friction points.
Our early research revealed that users want continuity across devices and smoother collaboration in hybrid work. Workshops and surveys highlighter three main friction points.
1
1
Meeting Set Up and Reset - time lost connecting devices and managing rooms
Meeting Set Up and Reset - time lost connecting devices and managing rooms
2
2
Limited personalization - shared workspaces that don’t adapt to individual preferences
Limited personalization - shared workspaces that don’t adapt to individual preferences
3
3
Hybrid meeting disconnect - inconsistent experiences between in-person and remote participants
Hybrid meeting disconnect - inconsistent experiences between in-person and remote participants
We focused our audience on the modern hybrid office worker and considered IT admins who maintain their environments, ensuring value for both end users and backend operations.
We focused our audience on the modern hybrid office worker and considered IT admins who maintain their environments, ensuring value for both end users and backend operations.
The Concept: Mosaic
The Concept: Mosaic
The Concept: Mosaic
The Concept: Mosaic
Mosaic defines what Lenovo’s next-generation smart office could be: a synchronized network of devices that recognize users, adapt to context and automate everyday interactions. The 3 core components of Mosaic are:
Mosaic defines what Lenovo’s next-generation smart office could be: a synchronized network of devices that recognize users, adapt to context and automate everyday interactions. The 3 core components of Mosaic are:
1
Ecosystem Hub Application
Ecosystem Hub Application
Ecosystem Hub Application
Ecosystem Hub Application
1
The Ecosystem Hub is the digital bridge of Mosaic - connecting users to their devices and spaces.
The Ecosystem Hub is the digital bridge of Mosaic - connecting users to their devices and spaces.
Here are some of the key features:
Here are some of the key features:
Personal Dashboard
Personal Dashboard
Personal Dashboard
Personal Dashboard
Give users situational awareness before and between meetings.
Give users situational awareness before and between meetings.
The dashboard provides a consolidated view of upcoming meetings, active sessions, connected devices, and automations. Users can quickly join meetings, monitor device readiness (battery, connection status), and trigger contextual automations tied to their location or schedule. This creates a single source of truth for both digital and physical work environments.
The dashboard provides a consolidated view of upcoming meetings, active sessions, connected devices, and automations. Users can quickly join meetings, monitor device readiness (battery, connection status), and trigger contextual automations tied to their location or schedule. This creates a single source of truth for both digital and physical work environments.
AI Assistant
AI Assistant
AI Assistant
AI Assistant
Provides a consistent, conversational interface across all workflows.
Provides a consistent, conversational interface across all workflows.
The AI assistant acts as a persistent interaction layer across the system, translating user intent into action regardless of context. Smart scheduling is presented here as one use case, illustrating how the assistant enables complex workflows through a consistent, conversational interface.
The AI assistant acts as a persistent interaction layer across the system, translating user intent into action regardless of context. Smart scheduling is presented here as one use case, illustrating how the assistant enables complex workflows through a consistent, conversational interface.
Collaborative Meeting Canvas
Collaborative Meeting Canvas
Collaborative Meeting Canvas
Collaborative Meeting Canvas
An open, spatial workspace where documents, agendas, notes, and participants coexist. Users can collaboratively contribute ideas, while an AI assistant captures summaries and key takeaways in real time.
An open, spatial workspace where documents, agendas, notes, and participants coexist. Users can collaboratively contribute ideas, while an AI assistant captures summaries and key takeaways in real time.
Visually, we adopted Cake UI components and a Bento-style interface, making information modular and accessible for quick workflows.
Visually, we adopted Cake UI components and a Bento-style interface, making information modular and accessible for quick workflows.
2
SmartBadge
SmartBadge
SmartBadge
SmartBadge
A smart wearable badge that replaces traditional IDs by extending a user’s digital presence into physical spaces.
A smart wearable badge that replaces traditional IDs by extending a user’s digital presence into physical spaces.
Presence Detection
Presence Detection
The badge acts as a personal key, automatically identifying the user and triggering personalized settings when entering a room or approaching devices.
The badge acts as a personal key, automatically identifying the user and triggering personalized settings when entering a room or approaching devices.
Accessible Design
Accessible Design
Multimodal feedback along with an easier experience accessing and adjusting technology makes offices more accessible.
Multimodal feedback along with an easier experience accessing and adjusting technology makes offices more accessible.
Cloud + Edge Hybrid Logic
Cloud + Edge Hybrid Logic
By leveraging cloud-edge syncing, the badge ensures real-time response while maintaining local fallback for offline or secure zones.
By leveraging cloud-edge syncing, the badge ensures real-time response while maintaining local fallback for offline or secure zones.
3
Room Concierge
Room Concierge
Room Concierge
Room Concierge
Provides a real-time, room-specific interface that bridges people, schedules, and space.
Provides a real-time, room-specific interface that bridges people, schedules, and space.
Each concierge displays:
Each concierge displays:
Room Information
Room Information
Key information about the space and it’s features.
Key information about the space and it’s features.
Reservation Calendar
Reservation Calendar
View upcoming bookings and availability.
View upcoming bookings and availability.
Current Status
Current Status
See the status of active meetings at a glance.
See the status of active meetings at a glance.
Quick Room Booking
Quick Room Booking
Reserve the space for an upcoming meeting directly on the screen.
Reserve the space for an upcoming meeting directly on the screen.
Presence-Based Notifications
Presence-Based Notifications
Quickly get key information based on your schedule and preferences.
Quickly get key information based on your schedule and preferences.
Together, these three components form a cohesive system that unifies spaces, people and devices into a fluid workplace experience.
Together, these three components form a cohesive system that unifies spaces, people and devices into a fluid workplace experience.
Now Imagine: A Day with Mosaic
Now Imagine: A Day with Mosaic
Now Imagine: A Day with Mosaic
Now Imagine: A Day with Mosaic
Before:
Before:
Before:
Before:
Sabina, a 27 year old project manager, struggles to find her booked room, wastes minutes untangling wires and misses the start of her hybrid meeting.
Sabina, a 27 year old project manager, struggles to find her booked room, wastes minutes untangling wires and misses the start of her hybrid meeting.
Now, with Mosaic:
Now, with Mosaic:
Now, with Mosaic:
Now, with Mosaic:
Sabina begins her day of work.
Sabina begins her day of work.
Sabina walks in - the door recognizes her presence and unlocks automatically. Her desk and devices boot up and adjust to her preferences.
Sabina walks in - the door recognizes her presence and unlocks automatically. Her desk and devices boot up and adjust to her preferences.
Her AI Assistant schedules and prepares meetings for her based on meeting requirements and personal preferences.
Her AI Assistant schedules and prepares meetings for her based on meeting requirements and personal preferences.
The Room Concierge confirms her reservation and sets up the space accordingly. When the meeting ends, the room powers down and sends an AI-generated summary to all participants.
The Room Concierge confirms her reservation and sets up the space accordingly. When the meeting ends, the room powers down and sends an AI-generated summary to all participants.
The result: a more efficient, personalized and human office experience.
The result: a more efficient, personalized and human office experience.
Design Process
Design Process
Design Process
Design Process
To build Mosaic, we:
Created system maps of Lenovo’s current device ecosystem
Sketched early wireframes and task flows around meeting scenarios
Evolved from low-fidelity sketches to mid-fidelity layouts, then to high-fidelity UI integrating Cake UI components
Focused on accessibility, proximity interactions and AI assistance as core design tenets
To build Mosaic, we:
Created system maps of Lenovo’s current device ecosystem
Sketched early wireframes and task flows around meeting scenarios
Evolved from low-fidelity sketches to mid-fidelity layouts, then to high-fidelity UI integrating Cake UI components
Focused on accessibility, proximity interactions and AI assistance as core design tenets
Testing & Validation
Testing & Validation
Testing & Validation
Testing & Validation
We conducted usability testing with internal Lenovo users to evaluate clarity and flow.
Feedback led to:
Clearer labeling and navigation hierarchy
Adjusted color semantics for accessibility
Enhanced responsiveness for key interactions
Overall, users found the system intutitve and praised the cohesive experiences across devices.
We conducted usability testing with internal Lenovo users to evaluate clarity and flow.
Feedback led to:
Clearer labeling and navigation hierarchy
Adjusted color semantics for accessibility
Enhanced responsiveness for key interactions
Overall, users found the system intutitve and praised the cohesive experiences across devices.
Impact & Reflection
Impact & Reflection
Impact & Reflection
Reflection
Impact for Lenovo:
Impact for Lenovo:
Impact for Lenovo:
Impact for Lenovo:
Mosaic extends Lenovo’s portfolio beyond hardware by proposing a scalable ecosystem platform that complements tools like Lenovo Vantage and ThinkReality.
Mosaic extends Lenovo’s portfolio beyond hardware by proposing a scalable ecosystem platform that complements tools like Lenovo Vantage and ThinkReality.
Personal Takeaways:
Personal Takeaways:
Personal Takeaways:
Personal Takeaways:
Importance of research - data can validate your beliefs but can also surprise you, make sure to rely on it to justify your design decisions.
Importance of research - data can validate your beliefs but can also surprise you, make sure to rely on it to justify your design decisions.
Learned how to “speak UX in terms of value,” aligning design impact with technical and business perspectives
Learned how to “speak UX in terms of value,” aligning design impact with technical and business perspectives
Strengthened skills in cross-disciplinary collaboration, systems thinking and AI-assisted design
Strengthened skills in cross-disciplinary collaboration, systems thinking and AI-assisted design
Acknowledgments
Acknowledgments
Acknowledgments
Acknowledgments
A huge thanks to my mentors Hallie, Diana, Carson, Angela, and Ada for their guidance, and to my teammates Lizzy, Owen, and Steven for their creativity and collaboration.
Special appreciation to the NextUX, UXD, and IPDO teams for inspiring us to think bigger.
A huge thanks to my mentors Hallie, Diana, Carson, Angela, and Ada for their guidance, and to my teammates Lizzy, Owen, and Steven for their creativity and collaboration.
Special appreciation to the NextUX, UXD, and IPDO teams for inspiring us to think bigger.